IT Support/Coordinator

Key Responsibilities: Domain Controller Management: Manage AD, DNS, DHCP, Group Policies, create user accounts, and reset passwords. File Server Support: Assist users with file access issues. Backup & Recovery: Monitor and confirm daily backup status, including Veeam backup completion. Network & Security: Report issues related to the FortiGate firewall, Support VLAN management, including identifying switch ports and connecting endpoints. Asset & Inventory Management: Tag, update, and maintain IT asset records. Printing & Projection Systems: Install, configure, and troubleshoot printers and projectors. CCTV & Audio Systems: Monitor CCTV feeds and assist staff; conduct daily checks on speakers and BGM systems. Wireless Network: Report and follow up on offline access points. Access Control Systems: Provide basic support for controllers, Register staff/students on biometric systems, Manage access cards, Test and verify access door functionality Microsoft 365 Support: Assist users with Outlook, Teams, and other Microsoft 365 applications. Learning & School Management Apps: Provide access and usage support for learning apps, iSAMS, PACT, and HRM systems. General Device Support: Diagnose and resolve issues with PCs, laptops, and mobile devices (MDM). Parent Coordination: Assist parents with access-related queries. Documentation & IT Contracts: Maintain asset logs, issue logs, and manage AMC, warranty, and license records. General IT Administration: Handle support tickets and provide day-to-day troubleshooting.

Qualifications & Skills: Diploma or degree in IT, Computer Science, or related field. Experience in IT support or system administration (school environment preferred). Strong troubleshooting and communication skills. Ability to multitask and manage priorities in a fast-paced environment.

How To Apply: Send your updated CV, and related documents in to jobs@capitalschoolbahrain.com