Receptionist (Medical)
Silver Steps Management
Sector: Customer Service
Manama
Full-time
Onsite
Junior
Key Responsibilities
Patient Engagement: Greet and assist patients and visitors in a courteous and professional manner, ensuring a positive first impression.
Inquiry Management: Answer, screen, and direct incoming calls; handle patient inquiries efficiently while maintaining professional telephone etiquette.
Scheduling & Coordination: Manage complex appointment scheduling, meeting coordination, and real-time calendar updates to optimize clinic flow.
Insurance Processing: Handle insurance-related applications and documentation with high accuracy to facilitate seamless billing and patient care.
Administrative Support: Maintain organized electronic and paper files, manage data entry, and assist with report preparation and correspondence.
Office Logistics: Monitor office supply levels and coordinate with vendors for timely replenishment; ensure the reception area remains tidy and presentable.
Team Liaison: Support management with internal communications, meeting organization, and general office activities.
Requirements
Experience: * Minimum 2 years of experience in a receptionist role (Preferred).
At least 1 year of specific experience in the medical field (Preferred).
1 year of experience processing medical insurance applications (Preferred).
Communication: Strong written and verbal communication skills in English. Proficiency in Arabic is highly preferred.
Technical Skills: Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiar with basic office hardware.
Organizational Ability: Exceptional multitasking skills with a sharp eye for detail and the ability to prioritize tasks in a fast-paced setting.
Professionalism: A professional appearance, a positive attitude, and a strict commitment to patient confidentiality and data privacy.
Benefits
Dynamic Work Environment: Join a dedicated healthcare team where your front-office support directly impacts patient well-being.
Professional Growth: Gain deep administrative experience in the specialized medical sector, particularly in insurance and clinic management.
Full-Time Stability: A permanent role with a consistent schedule and professional office setting.
Collaborative Culture: Work in an environment that values proactive support and clear communication.