OFFICER - RESOURCE ALLOCATION MANAGEMENT

Resource Allocation: Plan and assign aircraft parking stands, boarding gates, check-in counters, and baggage carousels using specialized management systems. Real-Time Adjustments: Modify resource plans instantly based on flight delays, technical issues, or emergency operational requirements throughout the day. Flight Data Management: Process and validate flight data in the AODB (Airport Operational Database) and report any discrepancies for correction. Operational Coordination: Work closely with the APOC Shift Leader and communicate resource changes to airlines, ground handlers, and Air Traffic Control (ATC). Crisis & Event Management: Handle resource planning for VIP flights, sporting events, and adverse weather; activate emergency call-out systems and the Emergency Operation Center (EOC) when needed. Monitoring & Logging: Record all surface movements (touch-down, on-block/off-block times, towing) and maintain a detailed daily log of all activities and issues. Administrative Coverage: Approve short-term flight schedules during holidays or outside normal working hours on behalf of the Flight Schedule Officer.

Education: Bachelor’s degree in Aviation Management or a similar field. Experience: Minimum of 3 years of direct work experience in airport operations. Regulatory Knowledge: Strong understanding of national and international civil aviation standards (ICAO/IATA) and standard operating procedures (SOPs). Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience using Airport Resource Management Systems. Soft Skills: Training in problem-solving techniques and excellent customer service skills for dealing with both internal and external stakeholders.

Efficiency & Impact: The role offers the opportunity to directly impact airport KPIs by reducing costs and improving Service Level Agreements (SLAs). Professional Development: Exposure to high-level airport systems (AODB, EOC) and coordination with major aviation entities.