IT Assistant

The IT Assistant will be responsible for providing technical support and maintenance for our office's hardware and software systems. Key duties include: -Providing first-line technical support to employees for hardware, software, and network issues. -Installing, configuring, and maintaining computer systems and applications. -Troubleshooting and resolving basic network connectivity and printer problems. -Assisting with the management of user accounts and access rights. -Maintaining inventory of IT equipment and supplies. -Documenting IT procedures and support resolutions.

-Priority given to Bahraini Nationals. -A diploma or degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). -Proven basic experience in a technical support or help desk role is a plus. -Solid knowledge of Windows operating systems, Microsoft Office Suite, and general computer hardware. -Basic understanding of networking concepts (TCP/IP, Wi-Fi). -Excellent problem-solving skills and attention to detail. -Strong verbal and written communication skills in English and Arabic is highly desirable.

Interested candidates are invited to submit their updated CV and a cover letter outlining their relevant experience to blue@alghalia.com. Please clearly indicate in your application if you are a Bahraini National. We look forward to reviewing your application!