Sales Executive

Core Responsibilities: Search for potential customers to demonstrate products and gain new markets. Respond to incoming customer requests and questions regarding financing service and products. Plan and prioritize sales activities towards achieving agreed targets. Provide all customers with full financial solution. Analyze customer's financial position, by checking the benefit report and give the primary approval of the deal. Communicate customers' opinions and complaints to the Customer Experience Unit and Complaints Unit. Ensure strict compliance with CBB rules and regulations, Bank's brand culture, ethics, policies and procedures. Submit customer application in line with the bank’s criteria, marketing campaigns and the applied policies and procedures. Ensuring all customer needs are met in terms of banking services and inquires, which also extends to liaising and communicating with the respective internal departments for any customer related matter. Offer and recommend customers on Bank’s products and services that suits their needs. Actively promote digital channels and update customer of any new features within. Comply with internal Bank’s policies and procedures and external rules and regulations. Participate actively in sales promotional campaigns. Proactively update the management of any changes in the market prices/products. Identify opportunities to cross-sell other banking products and services to existing customers. Work closely with other bank teams such as marketing, customer service, and operations to ensure a seamless customer experience. Build and maintain strong relationships with customers to foster loyalty and repeat business. Self-Management Responsibilities Define performance goals at the start of the year in discussion with the reporting manager and ensure that the goals are monitored and achieved during the course of the year. Take ownership of his/her own learning agenda by identifying development needs in consultation with the line manager and working towards bridging the gaps through various means which go beyond just training. Understand the competencies relevant to his/her role, and work towards displaying as well as developing these effectively. Keep abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.

Qualifications and Experience 1. Threshold Qualifications Bachelor in Banking, Finance, Business Administration, Accounting or equivalent. FAP (1, 2 & 3) certifications is required during the service. 2. Years & Nature of Experience Preferably 1- 2 years’ experience in a similar field or in a banking environment.